What's new at the Chair

imarkscore: interactive presence and quality under a single trademark!

29 May 2011
This spring 2011, the RBC Financial Group’s Chair of E-commerce from HEC Montreal launches imarkscore!

This new study aims to assess the quality of the interactive presence of Quebec and Canadian companies.

In partnership with Leger Marketing, the interactive assets of over 80 companies belonging to ten different industries will be evaluated by a total of nearly 6,000 consumers in Quebec and Canada. 
[more...]
  

The Future of Video Stores

11 May 2011

Sylvain Sénécal recently gave an interview concerning the Future of Video Stores on the Classe économique show, broadcast on the Radio-Canada radio station. [The interview is in French]

  

The Influence of Multichannel Marketing on the Alignment of Sales and Marketing

11 May 2011

On May 31st 2011, Sol Tanguay will present The Influence of Multichannel Marketing on the Alignment of Sales and Marketing. This talk takes place during the Big Bang Event, an initiative of the Quebec Technology Association.

  
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Scientific Publications

Business

Usage and Success Factors of Commercial Recommendation Agents: A Consumer Qualitative Study of MyProductAdvisor.com (2011)

Aljukhadar, M.; Sénécal, S. Journal of Research in Interactive Marketing.

The Effects of Sex and Internet Usage on Search Efficiency and Effectiveness (2011)

Arcand, Manon; Nantel, Jacques; Sénécal, Sylvain International Journal of Computer Information Systems and Industrial Management Applications, 3, 663-670.
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Segmenting the On-line Consumer Market (2011)

Aljukhadar, Muhammad; Sénécal, Sylvain Marketing Intelligence and Planning, 29 (4), 421-435.

Avatars as Information Perception of Consumers Based on Their Avatars in Virtual Worlds (2010)

Bélisle, Jean-François; Bodur, H. Onur Psychology & Marketing (2010), 27 (8), 741-765.
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Can the Media Richnessof a Privacy Disclosure Enhance Outcome? A Multifaceted View of Trust in Rich Media Environments (2010)

Aljukhadar, Muhammad; Sénécal, Sylvain; Ouellette, Denis International Journal of Electronic Commerce, 14 (4), 103-126.
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HEC Montreal's RBC Financial Group E-commerce Chair has the mission to develop and spread cutting edge expertise and knowledge related to canadian consumer's adoption and use of new technologies. Its activities are centered around two central elements: scientific research and knowledge transfer.

Thus, the Chair studies consumption phenomena as they are influenced, modified or altogether disrupted by new technologies.

Its diffusion objective towards the scientific community and the industry brings the Chair to use multiple dissemination channels, including scientific and profesionnal publications, national and international academic or thematic conferences (alt: symposium, lecture) and business partnership development.

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  Updates

Air Transat, the most disloyal company

25 September 2009
Sylvain Sénécal is a contributor to a publication by Léger Marketing on "outrageous" marketing practices performed by many companies.     [more (in french only)...]
  
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